Common washer problems we fix
- Won't drain
- A clogged drain pump filter, kinked hose or failed drain pump.
- Won't spin
- An unbalanced load, worn lid switch or door lock, broken drive belt, or motor-control problem.
- Leaking water
- A torn door boot seal (front-loaders), loose hoses, cracked tub, or faulty inlet valve.
- Shaking or walking across the floor
- Unlevel feet, worn shock absorbers or suspension springs, or shipping bolts left in.
- Won't fill or fills slowly
- Clogged inlet screens, a bad water inlet valve or low water pressure.
- Door won't lock or unlock
- A faulty door lock assembly or control board.
- Musty smell or mold
- Residue in the door gasket, drain filter or detergent drawer.
- Error code on the display
- Codes like OE, IE and UE (LG) or 4C, 5C and UB (Samsung) point to a specific system. We find the root cause instead of just clearing the code.
Types of washers we service
- Front-load washers
- Top-load (agitator & impeller)
- Stackable & laundry centers
- Washer-dryer combos
- Compact & portable washers
All major brands, including LG, Samsung, Sub-Zero, Thermador, Wolf, Viking, Whirlpool, Frigidaire, Maytag, GE, Kenmore, Bosch, Electrolux. LG and Samsung are our specialty.
Try these first
Some washer problems have a simple fix. Before you book, check:
- Clean the drain pump filter (usually behind a small door at the bottom front of front-loaders). Keep a towel ready.
- Check the inlet hoses for kinks and make sure both water valves are fully open.
- Redistribute heavy items like towels or bedding, then run a spin-only cycle.
- Run the tub-clean cycle and wipe out the door gasket to clear odors.
- Unplug the washer for one minute to reset the control board.
Still not working? Call us and we'll diagnose it properly.
Repair or replace?
Washers typically last about 10–13 years. If a repair costs more than half the price of a new one and yours is past about half that lifespan, replacing may be the better value. Otherwise, repair usually wins, and we'll give you an honest recommendation either way.
Washer Repair FAQ
Should I repair or replace my washer?
Pumps, belts, door locks, inlet valves and shocks are usually well worth repairing. A cracked outer tub or failed main bearing on an older washer may not be. We'll give you a straight answer.
What does my washer's error code mean?
It tells you which system flagged a problem: drain, fill, balance, door or motor. See our LG and Samsung pages for common codes, or call us with the code and your model number.
Can you fix a washer that leaks from the front?
Yes. Front leaks are most often a torn door boot gasket or an overflowing detergent drawer. Both are common, fixable repairs.